30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

Pay Using Your HSA/FSA With Truemed

Qualify to Save an Average of 30% by Paying With HSA/FSA

We’ve partnered with Truemed to allow you to use your Health Savings Account (HSA) or Flexible Spending Account (FSA) on our site! If qualified, you can buy our products, both our bikes or accessories, with pre-tax dollars, resulting in net savings of 30% on average. 

SHOP BIKES

  • SHOP Shop for an ElliptiGO bike or accessory and add to your cart.

  • DON'T USE SHOP PAY Check out as a guest: ensure you are not signed into “Shop Pay.”

  • SELECT TRUEMED Select Truemed as your payment option at checkout.

  • FINALIZE If you pay with your HSA/FSA card, there’s no other work you need to do. Truemed will send paperwork to ensure compliance.

Questions?

Have a specific question, please contact an ElliptiGO Customer Service representative at [email protected] or call 888.796.8227.

Ask an owner