30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

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  • Rusty Snow at World Champs

    2019 ELLIPTIGO WORLD CHAMPIONSHIPS RESULTS

    On Oct. 19, the 10th annual ElliptiGO World Championships brought close to 50 athletes up Palomar Mountain in North San Diego County. The 11.69 mile…

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  • Rusty Snow at World Champs

    2018 ELLIPTICAL CYCLING WORLD CHAMPIONSHIPS RESULTS

    On Oct. 20, ElliptiGO hosted the 9th annual Elliptical Cycling World Championships, which took athletes up Palomar Mountain in North San Diego County. The 11.69…

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  • Rally Team photo

    ElliptiGO Hosts Ninth Annual World Championship and Rally

    Competitive and casual riding brings together global stand up cycling community SOLANA BEACH, Calif. (Oct. 24, 2018) – ElliptiGO Inc., the pioneer and world leader…

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  • 2018 Rally Weekend

    ElliptiGO Community Shines at 2018 Rally Weekend

    If you are just getting to know ElliptiGO, there’s something you should know: our customers are simply incredible. Whether they are tackling their first workout…

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  • Chicago Marathon Runners

    ElliptiGO Athletes PR In the Windy City

    PRs all around! Katie Matthews rocked it out in Chi-Town and earned a new personal best for the marathon and a Top 10 finish. Outstanding, Katie!…

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  • Jason Schlarb

    Jason Schlarb Wins Third Title at Run Rabbit Run 100 Miler

    We’re sending major kudos to ultrarunner and ElliptiGO rider Jason Schlarb who recently won the Run Rabbit Run 100 Miler for the third time! Jason climbs some serious…

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  • Sara Vaughn CIM

    ElliptiGO Athletes Excel Across The Nation 2021 was a fantastic year for elite, collegiate, and high school ElliptiGO athletes across the nation! We’re proud to be trusted by top runners who...

  • 2021 Stand Up Champion Brian Kildow Palomar Ride

    2021 WORLD CHAMPIONSHIPS RESULTS On Oct. 24, the 12th annual ElliptiGO World Championships brought 30 athletes up Palomar Mountain in North San Diego County. The 11.69 mile route features...

  • Winter Classic 2022

    9th Annual ElliptiGO Winter Classic Recap Earlier this month, the Global ElliptiGO Riders Club (GERC) hosted the 9th Annual ElliptiGO Winter Classic in Scottsdale, Arizona. We had 35 riders from ten...

  • Anna Thatcher

    Anna Thatcher – December Rider of the Month Many members of our ElliptiGO family are no strangers to pain. Whether from a particular incident or simply from overuse, aches and injuries can be both...

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