30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

Posts by Tennille

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  • 2018 Spring Classic

    Join Us For the 2018 Spring Classic

    Come ride with us! Sponsored by the Global Elliptical Riders Club (GERC), the 2018 Spring Classic takes place April 6-8 in Clermont, Florida and we…

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  • Brian Reynolds

    Brian Reynolds Earns World Cup Berth

    Coming off his World Record set in the 2017 Chicago Marathon, ElliptiGO athlete Brian Reynolds has been selected to compete in the 2018 World Para…

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  • Meb at the Running Event

    Meb Talks ElliptiGO at Running Industry Event

    ElliptiGO joined other industry partners in Austin, Texas this fall for The Running Event, a highly popular trade show featuring top players in the running…

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  • HOKA NAZ Elite Team

    ElliptiGO Grows Support of HOKA NAZ Elite Team

    The HOKA Northern Arizona Elite Team, based in Flagstaff, Arizona, was started by Head Coach Ben Rosario who wanted to harness a culture of top…

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  • Brian Reynolds riding ElliptiGO bike

    Year in Review: ElliptiGO Celebrates Successful 2017

    With 20,000 bikes sold since its founding, an equity crowdfunding record broken and countless inspiring customer stories, ElliptiGO looks back on a year marked by…

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  • Winter Classic

    Fifth Annual ElliptiGO Winter Classic a Smashing Success

    Socializing, happy hours, poolside lounging and of course a lot of ElliptiGO riding: the Winter Classic had it all. A record 48 guests attended the…

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  • Sara Vaughn CIM

    ElliptiGO Athletes Excel Across The Nation 2021 was a fantastic year for elite, collegiate, and high school ElliptiGO athletes across the nation! We’re proud to be trusted by top runners who...

  • 2021 Stand Up Champion Brian Kildow Palomar Ride

    2021 WORLD CHAMPIONSHIPS RESULTS On Oct. 24, the 12th annual ElliptiGO World Championships brought 30 athletes up Palomar Mountain in North San Diego County. The 11.69 mile route features...

  • Winter Classic 2022

    9th Annual ElliptiGO Winter Classic Recap Earlier this month, the Global ElliptiGO Riders Club (GERC) hosted the 9th Annual ElliptiGO Winter Classic in Scottsdale, Arizona. We had 35 riders from ten...

  • Anna Thatcher

    Anna Thatcher – December Rider of the Month Many members of our ElliptiGO family are no strangers to pain. Whether from a particular incident or simply from overuse, aches and injuries can be both...

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