30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

Posts by Tennille

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  • Madeleine Marecki and Rusty Snow

    2017 ELLIPTICAL CYCLING WORLD CHAMPIONSHIPS

    Winning Streak Extended on Men’s Side, Newcomer Takes Women’s Title It might be best to rename the 8th Annual Elliptical Cycling World Championships to “The…

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  • Pilkington in Mexico

    Riding California, Border-to-Border:  Part 3 of 3

    John Pilkington’s 1,250-mile border-to-border ride of California wraps up when he finishes the California Coast Classic (CCC) Bicycle Tour and makes his way to Mexico….

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  • ElliptiGO joins forces with Trek

    Is That an ElliptiGO…in a Trek Store?

    Most retail stores that are manufacturer-concept stores are focused on doing one thing – selling the manufacturer’s family of brands. However, the Trek Bicycle Store…

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  • John Pilkington on ElliptiGO

    Riding California, Border-to-Border:  Part 2 of 3

    John Pilkington’s 1,250-mile border-to-border ride of California continues when he joins the California Coast Classic (CCC) Bicycle Tour, which extends from San Francisco to Los…

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  • Altis World Team

    ElliptiGO and Altis World: A Winning Partnership

    Altis World is a professional training environment based in Phoenix, Arizona where world class Track & Field athletes can reach their highest potential with the…

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  • Ursinus Coaches

    How Giveaway Winner Ursinus College Uses ElliptiGO

    Heading into the 2017 school year, ElliptiGO launched its School Giveaway Contest in August, inviting high school and college coaches across the country from all sports…

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  • Sara Vaughn CIM

    ElliptiGO Athletes Excel Across The Nation 2021 was a fantastic year for elite, collegiate, and high school ElliptiGO athletes across the nation! We’re proud to be trusted by top runners who...

  • 2021 Stand Up Champion Brian Kildow Palomar Ride

    2021 WORLD CHAMPIONSHIPS RESULTS On Oct. 24, the 12th annual ElliptiGO World Championships brought 30 athletes up Palomar Mountain in North San Diego County. The 11.69 mile route features...

  • Winter Classic 2022

    9th Annual ElliptiGO Winter Classic Recap Earlier this month, the Global ElliptiGO Riders Club (GERC) hosted the 9th Annual ElliptiGO Winter Classic in Scottsdale, Arizona. We had 35 riders from ten...

  • Anna Thatcher

    Anna Thatcher – December Rider of the Month Many members of our ElliptiGO family are no strangers to pain. Whether from a particular incident or simply from overuse, aches and injuries can be both...

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