30-DAY MONEY BACK GUARANTEE*

30-Day Money-Back Guarantee*

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restockable condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

*Return policy only applies to customers in the continental United States. Customers in Alaska and Hawaii may return within the 30 day return window, but must arrange for shipping and pay all associated return shipping fees. Please note that the return shipping fees can be more expensive than the original shipping fee.

Posts by Tennille

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  • John Van Barriger

    New Rider Enjoying His “Ultimate” Bike

    Editor’s Note: John Van Barriger won our “Ultimate Marathon Pack” bike giveaway earlier this year. We checked in with him recently to see how he’s…

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  • ElliptiGO riders in Central Park

    ElliptiGO Community Supports Rider in 6800-mile Odyssey

    On August 27, Tim Woodier, a 35-year-old ElliptiGO rider from Abergavenny, Wales (UK), completed a 6800-mile odyssey by riding a borrowed ElliptiGO elliptical bicycle on…

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  • Training Tips

    Tips on Training for the World Championships of Elliptical Cycling

    You’ve qualified and you’ve entered to ride in the World Championships of Elliptical Cycling. Or, maybe you’re thinking about qualifying next year to join the…

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  • Meb at ACSM discussion

    Cross-Training to Extend Competitive Performance

    Cross-training has been demonstrated both by academic research and by elite masters athletes to maintain running fitness while reducing the occurrence and severity of injuries. We provide here two new research studies and a video of a discussion between four-time Olympian Meb Keflezighi and the former president of the American College of Sports Medicine (ACSM) Annual Meeting.

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  • Idai breaks Guinness World Record

    ElliptiGO Rider Sets New Guinness World Record for LEJOG

    Record Lowered for Fastest Journey from Land’s End to John O’Groats on Elliptical Cycle SAN DIEGO, CA (August 9, 2016)— ElliptiGO Inc., creators of the…

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  • Palomar Topographic map

    ElliptiGO World Championships Preview – The Course

    Since its beginning in 2010, the 11.69mi, 4209-foot climb up Palomar Mountain’s South Grade has played host to the World Championships of Elliptical Cycling (AKA…

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  • Sara Vaughn CIM

    ElliptiGO Athletes Excel Across The Nation 2021 was a fantastic year for elite, collegiate, and high school ElliptiGO athletes across the nation! We’re proud to be trusted by top runners who...

  • 2021 Stand Up Champion Brian Kildow Palomar Ride

    2021 WORLD CHAMPIONSHIPS RESULTS On Oct. 24, the 12th annual ElliptiGO World Championships brought 30 athletes up Palomar Mountain in North San Diego County. The 11.69 mile route features...

  • Winter Classic 2022

    9th Annual ElliptiGO Winter Classic Recap Earlier this month, the Global ElliptiGO Riders Club (GERC) hosted the 9th Annual ElliptiGO Winter Classic in Scottsdale, Arizona. We had 35 riders from ten...

  • Anna Thatcher

    Anna Thatcher – December Rider of the Month Many members of our ElliptiGO family are no strangers to pain. Whether from a particular incident or simply from overuse, aches and injuries can be both...

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