30-DAY MONEY BACK GUARANTEE*

30-Day Money-Back Guarantee*

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restockable condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

*Return policy only applies to customers in the continental United States. Customers in Alaska and Hawaii may return within the 30 day return window, but must arrange for shipping and pay all associated return shipping fees. Please note that the return shipping fees can be more expensive than the original shipping fee.

Posts by Tennille

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  • Outessa Summit

    ElliptiGO Steps Up to Support REI Outessa Summit

    First-of-its-kind event series offers women outdoor education, recreation and adventure in stunning mountainous settings   SAN DIEGO, Calif. and Boise, ID – April 28, 2016 – …

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  • Juan Reque ElliptiGO

    Rider Conducts Own Experiment on Effects of ElliptiGO Riding

    Juan Reque is a physical therapist who has worked with the ATP (Association of Tennis Professionals) and top tennis pros like Maria Sharapova, Rafael Nadal…

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  • Marathon runners

    Research Study on ElliptiGO-only vs. Run-only Training

    The ElliptiGO elliptical bicycle has been designed to provide an outdoor, running-specific, low impact cross-training option for injured and healthy runners. Previous research has shown…

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  • Coach Rose Monday

    World-class Coach on Importance of Cross-training

    Rose Monday is recognized as one of the top women’s coaches in the United States for middle and long distance running. This summer, she will direct the USA women’s distance runners for the Olympic Games in Rio de Janeiro. We talked with Coach Monday about the importance of cross-training for injury prevention and rehabilitation.

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  • Bryan Pate speaks before Congress

    ElliptiGO Co-Founder Bryan Pate Discusses International Trade, Patents and Innovation on SXSW 2016 Panel

    Bryan Pate, CEO and co-founder of ElliptiGO Inc., will discuss his experience as an inventor at South by Southwest 2016 (SXSW) alongside a distinguished panel of international trade and patent experts. This panel discussion, Protecting Your Inventions From Foreign Knockoffs, is being supported by Save the Inventor, the same organization that created a documentary on innovation in the US featuring ElliptiGO and Pate.

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  • Amanda Eccleston

    Even Elite Athletes Have Limits

    The Key is Understanding – and Finding Another Path to Success Say “stress fracture” to an elite runner and chances are you’ll elicit a wince….

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  • Sara Vaughn CIM

    ElliptiGO Athletes Excel Across The Nation 2021 was a fantastic year for elite, collegiate, and high school ElliptiGO athletes across the nation! We’re proud to be trusted by top runners who...

  • 2021 Stand Up Champion Brian Kildow Palomar Ride

    2021 WORLD CHAMPIONSHIPS RESULTS On Oct. 24, the 12th annual ElliptiGO World Championships brought 30 athletes up Palomar Mountain in North San Diego County. The 11.69 mile route features...

  • Winter Classic 2022

    9th Annual ElliptiGO Winter Classic Recap Earlier this month, the Global ElliptiGO Riders Club (GERC) hosted the 9th Annual ElliptiGO Winter Classic in Scottsdale, Arizona. We had 35 riders from ten...

  • Anna Thatcher

    Anna Thatcher – December Rider of the Month Many members of our ElliptiGO family are no strangers to pain. Whether from a particular incident or simply from overuse, aches and injuries can be both...

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