30-Day Money-Back Guarantee*
We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restockable condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.
If you purchased from an authorized dealer, that dealer’s return policy will apply instead.
*Return policy only applies to customers in the continental United States. Customers in Alaska and Hawaii may return within the 30-day return window but must arrange for shipping and pay all associated return shipping fees. Please note that the return shipping fees can be more expensive than the original shipping fee.
World-class Coach on Importance of Cross-training
Rose Monday is recognized as one of the top women’s coaches in the United States for middle and long distance running. This summer, she will direct the USA women’s distance runners for the Olympic Games in Rio de Janeiro. We talked with Coach Monday about the importance of cross-training for injury prevention and rehabilitation.
