30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

Category Archives: Press Releases

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  • Bryan Pate speaks before Congress

    ElliptiGO Co-Founder Bryan Pate Discusses International Trade, Patents and Innovation on SXSW 2016 Panel

    Bryan Pate, CEO and co-founder of ElliptiGO Inc., will discuss his experience as an inventor at South by Southwest 2016 (SXSW) alongside a distinguished panel of international trade and patent experts. This panel discussion, Protecting Your Inventions From Foreign Knockoffs, is being supported by Save the Inventor, the same organization that created a documentary on innovation in the US featuring ElliptiGO and Pate.

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  • Meb Keflezighi Trains on ElliptiGO Bike

    ElliptiGO Athlete Meb Keflezighi Headed to Fourth Olympic Games

    Keflezighi Becomes Oldest American Distance Runner Ever to Make an Olympic Team SAN DIEGO, Calif (Feb. 17, 2016) – ElliptiGO athlete Meb Keflezighi secured a…

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  • Meb Wins Boston Marathon

    ElliptiGO Athletes to Run in U.S. Olympic Marathon Trials

    SAN DIEGO, CA (Feb. 03, 2016) – ElliptiGO elliptical bicycles are the cross-training tool of choice for scores of elite runners participating in the 2016…

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  • Steph Dinius

    ElliptiGO Athlete Steph Dinius Wins Jacksonville Bank Half Marathon

    SAN DIEGO, CA (January 8, 2016) – Steph Dinius, Olympic Marathon Trials qualifier and ElliptiGO athlete, kicked off her Olympic year by taking the women’s…

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  • Paris Brest Paris

    Six ElliptiGO Riders Complete Challenging
    Paris-Brest-Paris and Set Record

    SAN DIEGO, CA (August 21, 2015) — Six ElliptiGO bike riders became the first athletes to complete the 1230-kilometer (764-mile) Paris-Brest-Paris Randonneur (“P-B-P”) cycling event…

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  • OOFOS Partnership

    ElliptiGO and OOFOS Partner for Pan Mass Challenge

    OOFOS Executives Ride ElliptiGO Elliptical Bicycles in PMC to Raise Money, Awareness for Cancer Research SAN DIEGO, CA (August 6, 2015) – Duncan Finigan and…

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  • Sara Vaughn CIM

    ElliptiGO Athletes Excel Across The Nation 2021 was a fantastic year for elite, collegiate, and high school ElliptiGO athletes across the nation! We’re proud to be trusted by top runners who...

  • 2021 Stand Up Champion Brian Kildow Palomar Ride

    2021 WORLD CHAMPIONSHIPS RESULTS On Oct. 24, the 12th annual ElliptiGO World Championships brought 30 athletes up Palomar Mountain in North San Diego County. The 11.69 mile route features...

  • Winter Classic 2022

    9th Annual ElliptiGO Winter Classic Recap Earlier this month, the Global ElliptiGO Riders Club (GERC) hosted the 9th Annual ElliptiGO Winter Classic in Scottsdale, Arizona. We had 35 riders from ten...

  • Anna Thatcher

    Anna Thatcher – December Rider of the Month Many members of our ElliptiGO family are no strangers to pain. Whether from a particular incident or simply from overuse, aches and injuries can be both...

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