30-DAY MONEY BACK GUARANTEE

30-Day Money-Back Guarantee

We guarantee that you will love your ElliptiGO products and accessories. If you make your purchase directly from ElliptiGO, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. For apparel, gloves, and helmets: the item must be in restock-able condition, meaning that all tags and/or stickers are still on the product. The item may be tried on for fit, but not used. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. If you are thinking of returning a product to ElliptiGO for any reason, please keep the box and all original packing materials for the return shipment. Just contact us at [email protected] to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

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  • Rusty Snow at World Champs

    2019 ELLIPTIGO WORLD CHAMPIONSHIPS RESULTS

    On Oct. 19, the 10th annual ElliptiGO World Championships brought close to 50 athletes up Palomar Mountain in North San Diego County. The 11.69 mile…

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  • Idai Longest Ride Challenge

    A Letter to Idai Makaya from the Global ElliptiGO Riders Club

    Earlier this year, ElliptiGO expert and enthusiast Idai Makaya invited you to participate in the Longest Ride Challenge. As Idai makes his final preparations for…

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  • Camp Runabout

    Looking For A Running Getaway? Check Out Camp Runabout!

    ElliptiGO is proud to announce a partnership with Camp Runabout, an adult summer camp for runners. Nestled in Pennsylvania’s Pocono Mountains, Camp Runabout attracts runners…

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  • cycling events

    ElliptiGO Century Club

    The Century Club recognizes ElliptiGO riders who have  completed an official 100-mile ride on an ElliptiGO bike. We have honored the first 100 pioneers to…

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  • International Elliptical Cycling

    International Elliptical Cycling Day Connects Riders Worldwide

    SAN DIEGO, CA (July 18, 2014)— ElliptiGO Inc., creators of the world’s first elliptical bicycle, today announced the success of the inaugural International Elliptical Cycling…

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  • Stu Rider of the Month

    June 2014 Rider of the Month

    June 2014, Rider of the Month, Stuart “Ultra Disco Stu” Blofeld Stu Blofeld is well-known in the ElliptiGO community for attempting (and completing) some of…

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  • Sara Vaughn CIM

    ElliptiGO Athletes Excel Across The Nation 2021 was a fantastic year for elite, collegiate, and high school ElliptiGO athletes across the nation! We’re proud to be trusted by top runners who...

  • 2021 Stand Up Champion Brian Kildow Palomar Ride

    2021 WORLD CHAMPIONSHIPS RESULTS On Oct. 24, the 12th annual ElliptiGO World Championships brought 30 athletes up Palomar Mountain in North San Diego County. The 11.69 mile route features...

  • Winter Classic 2022

    9th Annual ElliptiGO Winter Classic Recap Earlier this month, the Global ElliptiGO Riders Club (GERC) hosted the 9th Annual ElliptiGO Winter Classic in Scottsdale, Arizona. We had 35 riders from ten...

  • Anna Thatcher

    Anna Thatcher – December Rider of the Month Many members of our ElliptiGO family are no strangers to pain. Whether from a particular incident or simply from overuse, aches and injuries can be both...

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